suecartwright’s posterous

suecartwright’s posterous

Sue Cartwright  //  Founder and director of Unisey Ltd, a business development company with its own unique strategic approach to business planning, quality values, best practice, culture measurement, branding and social networking.

Dec 9 / 1:25am

New On-Line Resource for Business Management - People Alchemy

 

Need information and help on business planning, training, staff motivation, competency assessment, business improvement and development?

Looking for quick and easy access to inspirational, innovative ideas, materials, exercises, tools and templates?

Fed up with trawling the internet for accurate, current and relevant information on how to improve, develop and sustain your business or workforce?

I have spent many, many hours over the years searching for, amending and adapting information from a multitude of different web sources to correctly inform my research and development work.   Finding excellent knowledge that can be trusted is no mean feat in the often overwhelming sea of data published on the internet. 

If you are a leader, manager, team member, trainer, professional or business owner, People Alchemy presents a solution to this problem.  It’s a new one-stop resource centre for state of the art business management information written by specialists in their field.  In fact, People Alchemy only use guru level authors and therefore I was honoured to be asked to contribute given the high standard of people who are authoring content.  I am currently working on a management guide to ‘staff motivation surveys’ as this is one of my key areas of expertise.

People Alchemy for Managers is a comprehensive and continuously updated on-line interactive reference tool that provides instant access to the practical information, tools, tips, methods and techniques that will enable you to ramp up performance and create concrete, bottom-line results for your business or organisation each and every day.  With prestigious companies including Audi and Argos using the system, you know you are in good company.

Discover for yourself how easily and instantly you can tap into the essential skills, knowledge and methods that every owner/manager needs to be successful with this special 14 day (no obligation) free trial - www.peoplealchemy.co.uk 

 

Loading mentions Retweet
Filed under  //  Directory   Leadership   Quality   SME  

Comments (0)

Dec 8 / 10:14pm

Government Funding - Up to £50K for SME's to improve Health and Wellbeing at work

A Health, Work and Well-being Fund is launched to improve health and well-being in the workplace - 04 November 2009

A new £4 million fund has been launched which will give grants to small and medium-sized businesses and local partnerships of trade unions, third sector groups, and public sector bodies, to carry out initiatives to boost staff health and welfare.

Administered by the Department for Work and Pensions, the two-year scheme will give grants ranging between £1,000 and £50,000 to deliver a range of activities such as reducing stress and improving other mental health conditions, providing healthy activities, ensuring work-life balance and supportive management.

The UK-wide programme is open to applications from organisations that have been trading for at least two years and employ less than 250 staff.

Organisations are asked to submit an expression of interest “as soon as possible” to determine eligibility – they will then have until 31 December 2009 to complete a full application.

A second round of funding is also expected to take place next September for grants during the 2011-12 financial year.

For further information about the programme, visit the Government’s dedicated Health Work and Wellbeing website

Loading mentions Retweet
Filed under  //  Funding   Health & Wellbeing   SME  

Comments (0)

Dec 3 / 1:23am

Changing Politics - MyConservatives.com

You've got to hand it to David Cameron.

Making it easy to get involved in social action - MyConservatives is open to anyone who wants to make a difference in their community and in our country.

A whole host of campaigns, each with their own video and fundraising targets. I've counted 165 so far, nationally and locally, your party needs you:

David Cameron for Prime Minister http://tinyurl.com/yet796q
Conservative Women's Organisation http://tinyurl.com/ybxa8sq
Mark Garnier for Wyre Forest http://tinyurl.com/yz5b7b7
Walker for Worcester http://tinyurl.com/yfng8xt
Harriett Baldwin for West Worcestershire http://tinyurl.com/yewyoe6
Margot James for Stourbridge http://tinyurl.com/ye3fuch
Paul for Wolverhampton South West http://tinyurl.com/yz523eh
Graeme Brown for Dudley North http://tinyurl.com/ybueboy
Chris Kelly for Dudley South http://tinyurl.com/yh8ahzl
Deirdre Alden for Birmingham Edgbaston http://tinyurl.com/ya2w9rb
Maggie Throup for Solihull http://tinyurl.com/yl5krnr

Loading mentions Retweet
Filed under  //  Conservatives   Election   Politics   Reform  

Comments (0)

Nov 29 / 12:50am

Systems Thinking Model of Leadership - Professor John Sedden

‘In the middle of a crisis the absence of leadership can quickly become a live issue, and yet what we mean when we invoke the term is hotly disputed.’

My take on leadership is that leaders should be the architects of an organisation. To do this effectively they need to understand in detail how all aspects of a business, in terms of its purpose, principles, policies, systems, processes and people fit together to work harmoniously to achieve desired outputs and goals within a given budget. This means understanding how culture, environment, finance and economy impact on the needs and expectations of a myriad of different personalities, skill sets and styles of working.

It means understanding what is working and what isn't which can only be achieved by working with and talking to the people working on the shop floor and on the front line. I am passionate about elevating the position of every individual who works for an organisation to that of an expert or potential expert. Only the people working on the job in hand know how to get the job done.

This should be seen as a critical obligation of our society - to educate, train and enable every individual to learn by doing things, to achieve a level of competence that over time enables them to become experts in their own right - only then can people take on responsibility, become accountable and ultimately satisfy their need to become good at something, to achieve, to progress and make a valued contribution.

Being a leader, as the term suggests, is therefore a huge undertaking, especially when the existing culture of an organisation is inherently flawed as it often is through the lack of this understanding and/or commitment to properly measure the reality of what is happening and make changes that will align all these facets effectively.

John's Systems Thinking Model of Leadership is probably one of the best definitions I have come across in my many years of studying this subject:

1. Convert principles into practice
To thoroughly understand the principles, and know how to convert theory and knowledge into practice.

2. Working on the work, in the work with the worker
To give energy to the system, leaders must get out of the office and personally lead bits of work. To do this properly requires the application of method to achieve understanding. A leader’s job is to act on and improve the system, something that can’t be done from an office. It requires a thorough knowledge of method and confidence that improvement work is firmly designed against demand.

3. Be purposeful and understand purpose
Have a clear understanding of purpose. The purpose of each individual system and how each relates to the other. Then ensure that everybody understands what each system’s purpose is and what their purpose is in relation to the system.

4. Use measures correctly
To make the correct choices about improvement, to experiment and improve, it is necessary that all decisions are based upon data. Often this comes in the form of measures related to purpose.

5. Protect flow
Another is linked to protecting the system from things that would disrupt flow. In the command and control paradigm, top-down organisations are designed upon the need for control. Control becomes its de-facto purpose (literally keeping people in line).

6. Be honest and open
In command and control organisations many people spend their time putting a good face on the information provided (spinning). Improvement requires honest and open reflection. Honesty and openness, backed up with data should aid reflection and achieve results. Mistakes are okay, especially where people learn from them.

7. Ensure that you remain relevant
Leading pieces of work in each system, understanding purpose and understanding performance in the system most come hand-in-hand with a regular re-evaluation of purpose. Ensure that there is a clear relationship to your strategic purpose and day-to-day operations.

8. Create curiosity
Systems thinking is just that, a thinking thing. Helping people become curious and learning by doing involves leaders designing learning cycles for staff. You have to help people get it.

The Systems Thinking Review

Let's Improve the System - A Systems Thinking Model of Leadership

Loading mentions Retweet
Filed under  //  Future Trends   Leadership   Politics   Quality   Reform  

Comments (0)

Nov 28 / 2:21am

The Systems Thinking Review - Professor John Sedden

Professor John Seddon has been asked by David Cameron to join a new thinktank, ResPublica. Cameron is interested in how systems thinking can be used to improve public sector services.

I know John Sedden from my work at the Institute of Quality Management (now Chartered Quality Institute) as chair of The Human Factors Special Interest Group. I have always been impressed with John's direct approach and unashamed attack on top down quality standard systems such as ISO9000, Investors in People and the Business Excellence Model.

Whilst I advocate quality standards for different reasons, for the theory of best practice they represent, I agree whole heartedly that the use of accredited target measurement as a command and control system does nothing but sap an organisation of its life blood.

Making people do things according to a standard that has little to do with the real work that needs to be done, strips away any sense of empowerment, motivation or accountability from the people who know best - the real experts who understand how things should be done from their experience, expertise and commitment to do their job well.

John had the impression that my staff motivation survey represented such a control and command system. I was delighted to have been give the opportunity to persuade him that my passion was to measure 'what is', using academically researched questions designed to gauge the real feelings of people towards their organisations, towards the quality of leadership and management, towards the efficiency of systems and processes in place and, above all, towards the treatment of themselves as human beings and individuals in their own right.

I look forward to following the progress of the Systems Thinking Review and wish John every success in getting his point across to our new government.

The Systems Thinking Review

 

Please Note:

Hi Sue, A correction here. The Local Government Chronicle (LGC) reported this wrongly (and so did I). Seddon has joined the thinktank however, it was Philip Blonde who invited him and not David Cameron. My apologies. Howard Clark, Management Consultant at Calchas PSS (LiinkedIn Conservative Group)

Loading mentions Retweet
Filed under  //  Conservatives   Future Trends   Politics   Quality   Reform  

Comments (0)

Nov 27 / 10:12am

The Prince's Trust - Preventing a lost generation of 1 million unemployed young people

‘If everyone could spend an hour with a Young Ambassador, they’d realise we’ve got every reason to be hopeful and positive about the future’

Vision - Every young person should have a chance to succeed

Mission - To help disadvantaged young people change their lives 

Values Approachable, Inspiring, Enabling, Passionate, Committed

Business Plan Focus

·      Maximise young people entering/staying in education, employment, training 

·      Provide a voice for young people to influence public opinion/government policy

·      Grow private sector income, diversify supporter base, maximise unrestricted funds

·      Improve the mentoring support for young people

·      Implement a strategy/support engagement through improved communications

Success Story

·      Since 1983 helped over 70,000 young people to start their own business

·      60% still trading into their 3rd year

·      West Midlands aim to support 500 people into business/ongoing support to 800

·      Volunteers are critical to the success of The Prince's Trust

CALL TO ACTION

I was invited to become a Prince’s Trust mentor in 2007 and since then have been working closely with young clients who are starting out in business. I thoroughly enjoy this work, especially as my clients are making excellent progress having had no previous business experience. It is a delight to see them take on the challenge with such commitment and enthusiasm and I am very proud of their achievements so far. I believe that with my support they will continue to go from strength to strength which is most rewarding.

I would thoroughly recommend becoming a Prince’s Trust Mentor. The clients I work with are bright, intelligent, extremely dedicated and consistently appreciative of my support. These young people are most deserving and I cannot speak too highly of the work the Prince’s Trust does to help them create a brighter future.

My Profile – The Prince’s Charities

Become a Volunteer Business Mentor – The Prince's Trust 

 

 

 

Loading mentions Retweet
Filed under  //  Charity   Reform   Social Enterprise  

Comments (0)

Nov 25 / 3:59pm

Social Enterprise - Giving Power Back to the People - David Cameron

Social Enterprise Coalition

David Cameron stressed the importance of social enterprise in rebuilding our economy and tackling social breakdown in a speech to the Social Enterprise Coalition national conference.

He talked about the need to take power away from government and give it back to individuals, communities and civic institutions, like social enterprises.

And he outlined plans to change the training system in the UK to fit in with the times:

Scrapping Bureaucracy –putting training money directly into the hands of employers, creating 100,000 new apprenticeships a year

Empowering Individuals – with a £100 million Adult and Community Learning Fund to support those laid off

Opening up the System to New Providers –£100 million NEETs fund which will be open to all types of training provider or innovative project

David stressed the need to change the way we think about training ‘so we protect the people in this recession and make sure they succeed in the recovery’.

And he finished by saying, ‘Change won’t be easy – it never is. But it’s absolutely necessary – particularly at this time. And that’s why I’m so pleased to be here with you today, because I want social enterprise to be at the heart of our efforts to rebuild our economy and build the better tomorrow I know we can achieve.’

Read the full speech: http://tinyurl.com/y9vgu5x

Loading mentions Retweet
Filed under  //  Conservatives   Election   Future Trends   Politics   Reform   Social Enterprise  

Comments (0)

Nov 25 / 12:54pm

Social Enterprise to the Rescue - Shaping Tomorrow Article

 

New Consumer Values – Generation G

Sheila Moorcroft, Research Director of Shaping Tomorrow has written an interesting article about a new focus on doing things differently through Social Enterprise in the wake of the financial crisis.

Charitable giving in the UK (2008-9) is down by 11% in real terms, representing a fall of £1.3 billion.  A similar picture is emerging in the US where the fall is 9%. 2010 is likely to be little better.

A new Social Enterprise, Call Britannia, is an outsourcing call centre targeting major companies’ staffing needs.  The company aims to get long term unemployed people back to work, starting with 60 in the first year then rising rapidly.  Future plans are to establish a total of 10 call centres in deprived areas, each employing 200 people.  With a view to helping 10,000 disadvantaged or long term unemployed people get back to work, the company was the first to benefit from funding from Bridges Community Ventures’ new social enterprise fund.

The continued success of Fair-trade products, sales of which reached a total turnover of around £700 million in the UK in 2008, demonstrate consumer support for ‘business that does more than make profit’, with about 18 million families regularly using these products.  Research in the US in late 2008 indicated the potential backlash for companies ignoring ethical and fair-trade issues.  These new consumer values have been called Generation G – for Generosity.

The Changing Nature of Luxury, Wealth and Philanthropy

Public disillusion with pure profit, calls for greater financial transparency, greater business emphasis on Corporate Social Responsibility and an election coming up in the UK, provide an opportunity to do things very differently.   The need to establish greater clarity about the nature and location of social investments could result in greater tax incentives to encourage Social Enterprise.

Charities and non-profit organisations meanwhile are going to be squeezed between increasing demands for services and reduced income.  They are going to be hard placed to meet demand but the Third Sector is seen as an increasingly important provider of solutions to social problems.

Leading the way are new venture capitalists determined to find new solutions, save the planet and make money.  With the changing nature of luxury being less visible and more socially aware, the changing nature of wealth being more self-made and less inherited and the changing nature of philanthropy being more of a business approach, all of these changes come into play in the potential success of Social Enterprise.

www.shapingtomorrow.com

 

Loading mentions Retweet
Filed under  //  Charity   Election   Future Trends   Social Enterprise  

Comments (0)

Nov 22 / 5:40pm

Raise Your Profile: The Power of Combined Local & Social Networking

Are you realising the full potential of combined local and social networking?

Do you want to raise your profile and position yourself as the expert in your field?

Do you have a clear strategy for your traditional and social media activities?

If so, check out my presentation and find out how you can make your mark and be remarkable!

Thank you for watching!

Loading mentions Retweet
Filed under  //  Branding   Networking   Social Media   Workshop  

Comments (0)

Nov 19 / 11:43pm

A Brand Called 'You' - Workshop for Wolverhampton College

 

Blown away with feedback from business students who attended my workshop at Wolverhampton College’s ‘Take Control Today’ event yesterday.

Absolutely brilliant.  Short and snappy, it stuck in my mind.  Very well presented and I liked the fact that it presented a different approach to same old, same old.’  Kathryn Kimbley

I felt that the workshop was very interesting and inspiring.  I have information that I can take away and think about.’  Nicola Brown

The course was really helpful and gave me some useful information that I didn’t already know’.  Daniel Mayer

It was interesting and I believe that I have learned a lot about myself and the direction I want to go.’  Rachel

It is a good course to learn.  It evaluates our employability skills and we can improve this many ways as given in the course.’  Sunny Sapler

It’s a very interesting course and it has inspired me.’  Marion Kharnom

Very informative, useful information, good presentation.’  Kuljevan & Joginder Rai

It’s an interesting course and we can learn many things through this course.’ Namarjot Kane

This workshop is designed for anyone interested in developing, packaging and communicating their personal / business brand to their social and local networks, and the wider community. 

Venues and dates for the New Year will be available shortly.

 

 

Loading mentions Retweet
Filed under  //  Branding   Social Media   Workshop  

Comments (0)